When it comes to running a business, there are different things you will need to help you run that business the right way. One thing every business needs, especially if it is a trucking business, is good GPS fleet tracking hardware. The GPS fleet tracking hardware enables a business when making deliveries, to always ensure they will get their deliveries out on time and at their right destination. How do businesses choose the best GPS fleet tracking hardware? Keep reading to learn more.
Survey Says
A survey was done by different businesses and the top feature for fleet tracking hardware was ease of use. This feature was followed in second place and close behind the ease of use as first, was service coverage. These were the two top features for most businesses. It isn’t any wonder since they will need to be able to easily use the GPS fleet tracking without any problems. They also need this hardware to be able to work almost anywhere they go without losing signal. Keep reading to learn about the different features that were chosen and the reasons for these findings.
Ease of Use
No wonder this is the number one feature in the tracking device. After all, GPS fleet tracking hardware should never be hard to use. A business person or an employee should never have trouble using one of these devices. It should be easily and readily available for anyone to use.
Service Coverage
It is no wonder this feature followed the number one spot close behind, trailing at number two. A really good fleet tracking hardware should be available almost everywhere. The reason for this is because if a delivery driver has to deliver things all day or all night long, they will need to have service coverage everywhere they go. They should never lose signal on these devices.
Customer Service
Customer service of anything a business uses should always be great. The same thing holds true for a fleet tracking hardware. Say, for example, something goes wrong with the device. What will you do about this? What if you don’t know what to do because you aren’t highly technical? You would turn to their customer service and tech support for help. The customer service representative should always be nice and always sound like they are smiling at you. You should hang up feeling better about your problem and knowing what to do about it. You should also hang up feeling like you are never alone.
Features
The fleet tracking hardware should have good features and benefits to allow you to do different things with it. You should know what you are doing and you should never feel like you don’t want to use the tracking hardware. Features are an important part of these types of devices.
GPS is widely popular in today’s world and used worldwide by everyone. In fact, GPS has been around for a long time. Actually, it was first introduced to people back in 1996. This means it is now 22 years old.
Not only this but if you sit idle for just two hours while trying to configure your GPS fleet tracking hardware, you can lose around $780 per year, per truck. This fact is based on $3 per gallon of gas.